Victor Azevedo

Profile

Self-motivated individual with a passion for engineering solutions to complex problems. With over 20 years of experience, I have amassed a broad skillset ranging from systems administration to process automation and development.

Experience

Synchronoss Technologies

Bridgewater, NJ

Senior Site Reliability Engineer

Jan 2019 - Present

  • Designed Terraform modules as reusable building blocks for deploying Cloud platform infrastructure to AWS, GCP, and Ali Cloud.
  • Developed and implemented a configuration management solution leveraging Ansible.
  • Designed Spinnaker CD pipelines to automate delivery of Cloud platform to Kubernetes clusters.
  • Developed automation that supports the operations team and reduces manual effort.
  • Mentored junior members of the Cloud SRE team in emerging technologies and day-to-day operations.
  • Participated in incident triage and post-mortems to identify and address systemic issues.
  • Maintained technical documentation outlining new processes and procedures for the operations team.
  • Collaborated with engineering teams in design discussions throughout the software development lifecycle.
  • AWS
  • Ansible
  • Chef
  • Go
  • Kubernetes
  • Python
  • Spinnaker
  • Terraform

Verizon

Bedminster, NJ

Senior Member of Technical Staff

Jan 2012 - Dec 2018

  • Developed a synthetic testing platform utilizing open source technologies, designed to monitor system performance and availability.
  • Designed data pipelines to aggregate 200M monitoring data points, enabling a unified interface for all monitoring metrics.
  • Developed bare metal infrastructure automation using Go, Python, Shell, and Ansible.
  • Pioneered the use of Kubernetes at Verizon, in turn reducing data center footprint and increased testing velocity.
  • Reduced operating expenses on tooling by leveraging open source solutions in areas such as project management, source code management, system backup, log aggregation, monitoring, and CI/CD.
  • Oversaw functional and performance testing in a lab environment consisting of ~100 physical servers, storage area network (SAN), and network appliances.
  • AWS
  • Ansible
  • ELK
  • Hardware
  • Kubernetes
  • Linux
  • Python
  • Selenium
  • VMWare

Systems Specialist

Jul 2008 - Jan 2012

  • Provided technical support to over 150 Verizon Wireless executives and board members.
  • Participated in user acceptance testing of new hardware, software, and mobile devices.
  • Created automation for routine tasks such as workstation audits, preventative maintenance, and software update deployments.
  • Documented workflows in runbooks for consumption by the end user support team.
  • Created a configuration management database to track executive assets from a centralized system.
  • Partnered with engineers and OEMs to determine root cause software defects on pre-released Android devices.
  • Active Directory
  • Desktop Support
  • MDM
  • Windows

API Systems Inc.

Basking Ridge, NJ

Desktop Support Technician

Nov 2006 - Jul 2008

  • Provided hardware and software support for Windows workstations.
  • Supported corporate mobile devices connected to on-premise Blackberry Enterprise Servers.
  • Assisted with build and deployment of production servers.
  • Desktop Support
  • MDM
  • Windows

Rite Aid

NY/NJ Area

Field Support Technician

Jun 2001 - Nov 2006

  • Provided on-site technical support for hardware, software, and network infrastructure at retail locations across Manhattan and New Jersey.
  • Installed, configured and maintained Windows/Unix servers, Windows workstations, laser printers, Cisco routers, network devices, and registers.
  • Certified ScriptPro repair technician responsible for build, maintenance, and repair of robotic prescription medication dispensing units.
  • Hardware
  • Unix
  • Windows

Education

Bachelor of Science - Business Administration

Centenary University

Dec 2011 - May 2016

Summa Cum Laude

Computer Technical Support

Chubb Institute

Aug 2000 - Jan 2001

Graduated with honors
photo of me
  • (908) 202-3925
  • victor.j.azevedo@gmail.com
  • github.com/goldeelox
  • New Jersey

Skills

    • Programming
    • Go
    • Java
    • Javascript
    • Python
    • Shell
      Technologies
    • Elastic Stack
    • Grafana
    • Kubernetes
    • Prometheus
    • VMWare
      Automation Tools
    • Ansible
    • Chef
    • Selenium
    • Terraform
      Miscellaneous
    • Wireshark

Certifications

  • Microsoft MCP (2008)
  • ScriptPro (2003)
  • CompTIA A+ (2001)

Interests

  • Cooking
  • Video Games
  • Baseball
  • Automation
  • Kubernetes